Terms of Use – CareNear.ca

Effective Date: July 29, 2026

Welcome to CareNear.ca, a website operated by CareHub Network (“CareNear,” “CareNear.ca,” “we,” “us,” or “our”). These Terms of Use govern your access to and use of CareNear.ca, including our website content, retirement-home information, inquiry forms, recommendations, and related services.

By accessing or using CareNear.ca, you agree to these Terms of Use. If you do not agree with these Terms, please do not use the Site.

1. Acceptance of Terms

By accessing or using CareNear.ca, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you are using the Site on behalf of another person, such as a parent or family member, you represent that you are authorized to provide information and communicate on their behalf.

2. Purpose of CareNear.ca

CareNear.ca provides information and resources intended to help individuals and families research and explore retirement living options.

Our services may include:

Information about retirement homes and retirement communities
Educational content and guides
Retirement-home listings and profiles
Tools and resources for comparing options
Inquiry and lead-generation services
Assistance identifying potentially relevant retirement living options
Connecting individuals with retirement homes or related service providers

CareNear.ca is intended to support your research and decision-making. We are not a retirement home, retirement-home operator, healthcare provider, or government agency.

Information available through CareNear.ca may change over time, including pricing, services, availability, amenities, contact information, and other details.

3. Information and Recommendations

We make reasonable efforts to provide useful and accurate information, but we do not guarantee that information on CareNear.ca is complete, current, accurate, or suitable for your particular circumstances.

A recommendation, listing, referral, or other information provided by CareNear.ca does not constitute an endorsement or guarantee of a particular retirement home or service provider.

You should independently verify important information directly with the retirement home or service provider before making a decision.

This may include verifying:

Current availability
Pricing and fees
Accommodation options
Services provided
Care levels
Licensing or regulatory status
Wait times
Contract terms
Additional charges
Policies and restrictions

Ontario recommends that individuals researching retirement homes confirm licensing and review available inspection information through the Retirement Homes Regulatory Authority (RHRA), and compare services, costs, availability, and other factors directly with the homes they are considering.

4. No Professional Advice

Information provided by CareNear.ca is for general informational and research purposes only.

Nothing on the Site constitutes medical, healthcare, legal, financial, or other professional advice.

CareNear.ca does not assess an individual’s medical or care needs and does not determine whether a particular retirement home is appropriate for a person.

You should consult appropriate qualified professionals when making decisions involving healthcare, medical needs, finances, legal matters, or other professional issues.

5. Inquiry and Referral Services

CareNear.ca may allow visitors to submit inquiries describing the type of retirement living they are seeking.

When you submit an inquiry, CareNear.ca may review the information you provide, contact you by email or another method you provide, and help you explore potentially relevant retirement living options.

Where appropriate and with your knowledge or consent where required, CareNear.ca may share relevant information with retirement homes or other service providers in connection with your inquiry.

Submitting an inquiry does not guarantee that CareNear.ca will identify a suitable retirement home, that a particular home will have availability, or that you will enter into an agreement with any provider.

Any agreement for accommodation, care, meals, or other services is between you and the relevant retirement home or service provider.

6. Third-Party Retirement Homes and Service Providers

CareNear.ca may provide information about or connect users with third-party retirement homes, communities, businesses, and service providers.

These organizations are independent third parties and are not owned or controlled by CareNear.ca unless expressly stated otherwise.

CareNear.ca does not control the services, staff, facilities, pricing, availability, policies, or conduct of third-party providers.

You are responsible for conducting your own due diligence before entering into an agreement or purchasing services from any third party.

7. Third-Party Links

CareNear.ca may contain links to third-party websites.

These links are provided for convenience and informational purposes.

We do not control or guarantee the content, accuracy, availability, security, or privacy practices of third-party websites.

Your use of third-party websites is subject to their own terms and privacy policies.

8. No Guarantee of Availability or Results

CareNear.ca does not guarantee:

That any particular retirement home will have availability
That information about pricing or services will remain current
That a particular retirement home will meet your needs
That an inquiry will result in a response from a retirement home
That you will receive any particular outcome from using the Site
That the Site will always be available or error-free

Availability, pricing, services, eligibility, and other conditions are determined by the relevant retirement home or service provider.

9. Use of the Site

You agree to use CareNear.ca only for lawful purposes.

You must not:

Submit false or misleading information
Impersonate another person
Use the Site to harass or harm another person
Attempt to gain unauthorized access to the Site or its systems
Upload malicious code or other harmful material
Use automated systems to abuse, disrupt, or excessively burden the Site
Use information obtained through the Site for unlawful purposes
Violate the rights of CareNear.ca, CareHub Network, or third parties

We reserve the right to restrict or terminate access to the Site where we reasonably believe these Terms have been violated.

10. Intellectual Property

Unless otherwise indicated, the content of CareNear.ca, including text, articles, graphics, logos, designs, page layouts, software, and original materials, is owned by or licensed to CareNear.ca or CareHub Network and is protected by applicable intellectual-property laws.

You may access and use the Site for your personal, non-commercial purposes.

You may not reproduce, republish, distribute, modify, sell, license, or create derivative works from our content without prior written permission, except where permitted by law.

Third-party trademarks, names, logos, and other materials remain the property of their respective owners.

11. User-Submitted Information

When you submit information through CareNear.ca, including through inquiry or contact forms, you represent that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.

You should avoid submitting unnecessary sensitive medical, financial, or other highly confidential information through the Site.

The collection and handling of personal information submitted through CareNear.ca is described in our Privacy Policy.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, CareNear.ca and CareHub Network provide the Site and its content on an “as is” and “as available” basis.

We do not warrant that:

The Site will always be available
The Site will be error-free
Information will always be complete or accurate
Content will always be current
The Site will be free from viruses or other harmful components
The Site will meet your particular requirements

You use the Site at your own discretion and risk.

13. Limitation of Liability

To the fullest extent permitted by applicable law, CareNear.ca, CareHub Network, and their respective owners, operators, affiliates, contractors, service providers, and partners will not be liable for any direct, indirect, incidental, consequential, special, or other losses or damages arising from or related to:

Your use of or inability to use the Site
Information provided on the Site
Reliance on a listing, recommendation, or other information
Your interactions with retirement homes or third-party service providers
Your decision to visit, contact, select, or enter into an agreement with a retirement home
Errors, omissions, inaccuracies, or outdated information
Third-party websites or services
Any interruption or unavailability of the Site

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

14. Retirement Home Decisions

Choosing a retirement home is an important personal decision.

CareNear.ca is intended to make research easier, but you are responsible for independently evaluating and selecting a retirement home or service provider.

We encourage you to contact homes directly, visit facilities, ask questions about services and costs, review agreements carefully, and verify licensing and other important information before making a decision.

Ontario’s guidance similarly recommends researching and comparing homes, checking licensing and inspection information, asking about costs and services, and visiting homes before applying.

15. Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to CareNear.ca, CareHub Network, our services, business practices, or applicable requirements.

When changes are made, we will update the Effective Date at the top of this page.

Your continued use of CareNear.ca after changes are posted constitutes acceptance of the updated Terms.

16. Governing Law

These Terms of Use are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Subject to any applicable mandatory legal requirements, disputes arising from or relating to these Terms or your use of CareNear.ca will be subject to the jurisdiction of the courts located in Ontario, Canada.

17. Contact Us

If you have questions about these Terms of Use, please contact us:

CareNear.ca
Operated by CareHub Network
Email: hello@carehubnetwork.com
Address: 621 Vine Street, St. Catharines, Ontario, Canada