Terms of Use

Effective Date: October 14, 2026

Welcome to CareNear.ca, a website operated by CareHub Network ("CareNear," "CareNear.ca," "we," "us," or "our"). These Terms of Use govern your access to and use of CareNear.ca, including our website content, retirement-home information, inquiry forms, research services, and related resources.

By accessing or using CareNear.ca, you agree to these Terms of Use. If you do not agree with these Terms, please do not use the Site.

Acceptance of Terms

By accessing or using CareNear.ca, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy.

If you are using the Site on behalf of another person, such as a parent or family member, you confirm that you have the authority to provide the information you submit and to communicate on that person's behalf where applicable.

Purpose of CareNear.ca

CareNear.ca provides information and research resources intended to help individuals and families explore and compare retirement living options.

Our services may include:

Information about retirement homes and retirement communities.
Educational articles and retirement living guides.
Retirement-home listings and profiles.
Resources for comparing locations, services, and costs.
Assistance researching retirement living options based on a family's stated needs and preferences.
Our Personal Research Service, where available.

CareNear.ca aims to help families make informed decisions through independent research. CareNear.ca currently has no business relationships with individual retirement homes and does not receive referral fees or payments from retirement homes.

CareNear.ca is not a retirement home, retirement-home operator, healthcare provider, medical professional, or government agency.

Information available through CareNear.ca may change over time, including pricing, services, availability, amenities, contact information, and other details.

Information and Research

We make reasonable efforts to provide useful and relevant information, but we do not guarantee that information on CareNear.ca is complete, current, accurate, or suitable for your particular circumstances.

Research findings, comparisons, and information about retirement homes are intended to assist your decision-making. They are not endorsements, guarantees, or assurances that a particular home is appropriate for you or your family member.

Before making a decision, you should independently verify important information directly with the retirement home or relevant service provider. This may include:

Current availability and waiting periods.
Monthly rates, additional fees, and potential future costs.
Accommodation options and room availability.
Services and levels of care offered.
Admission requirements and eligibility.
Licensing and regulatory status.
Contract terms, policies, and restrictions.

Where relevant, we encourage users to consult the Retirement Homes Regulatory Authority (RHRA) for information about licensing and available inspection records for Ontario retirement homes.

No Professional or Medical Advice

Information provided by CareNear.ca is for general informational and research purposes only.

Nothing on the Site or in our research services constitutes medical, healthcare, legal, financial, or other professional advice.

CareNear.ca does not conduct medical assessments, determine an individual's clinical care needs, or make clinical decisions about whether a particular retirement home is appropriate for a person.

You should consult qualified healthcare professionals and other appropriate advisers when making decisions involving medical needs, finances, legal matters, or other professional issues.

Inquiries and Personal Research Service

Visitors may submit inquiries describing their retirement living needs, preferred locations, budget, and other relevant preferences.

We may use the information provided to respond to inquiries, clarify requirements, research options, and explain services that may be relevant to the request.

Our Personal Research Service, where available, may involve researching and comparing retirement living options based on the information and preferences supplied by the customer.

The scope and deliverables of any paid research service will depend on the service offered and the arrangements agreed upon with the customer. We do not guarantee that research will identify a suitable option or that a particular retirement home will have availability or accept an application.

CareNear.ca does not automatically forward inquiry submissions or customers' personal information to retirement homes. If a customer specifically asks us to help contact a retirement home or authorizes us to share relevant information, we will handle that information in accordance with the customer's permission and our Privacy Policy.

Any agreement for accommodation, care, meals, or other services is between the customer and the relevant retirement home or service provider.

Third-Party Retirement Homes and Service Providers

CareNear.ca may provide information about independent retirement homes, communities, businesses, and service providers.

These organizations are independent third parties and are not owned or controlled by CareNear.ca unless expressly stated otherwise.

CareNear.ca does not control the services, staff, facilities, pricing, availability, admission decisions, policies, or conduct of third-party providers.

Any information we provide about a third party is not a guarantee of its quality, suitability, licensing status, or performance. You are responsible for conducting your own due diligence before visiting a facility, submitting an application, entering into an agreement, or purchasing services.

Third-Party Links

CareNear.ca may contain links to third-party websites, including retirement-home websites and government resources.

These links are provided for convenience and informational purposes. We do not control or guarantee the content, accuracy, availability, security, or privacy practices of third-party websites.

Your use of third-party websites is subject to their own terms and privacy policies.

No Guarantee of Availability or Results

CareNear.ca does not guarantee that:

A particular retirement home will have availability.
Information about pricing, services, or admission requirements will remain current.
A retirement home will meet an individual's needs or preferences.
A retirement home will respond to an inquiry or accept an application.
Research will identify a particular number of suitable options.
You will achieve a particular outcome from using the Site or our services.
The Site will always be available, uninterrupted, or error-free.

Availability, pricing, services, eligibility, and admission decisions are determined by the relevant retirement home or service provider.

Acceptable Use

You agree to use CareNear.ca only for lawful purposes. You must not:

Submit information that you know is false or misleading.
Impersonate another person or misrepresent your authority to act on their behalf.
Use the Site to harass, threaten, or harm another person.
Attempt to gain unauthorized access to the Site or its systems.
Upload malicious code or other harmful material.
Use automated systems to abuse, disrupt, or excessively burden the Site.
Use information obtained through the Site for unlawful purposes.
Violate the rights of CareNear.ca, CareHub Network, or any third party.

We reserve the right to restrict or terminate access to the Site where we reasonably believe these Terms have been violated.

Intellectual Property

Unless otherwise indicated, the content of CareNear.ca, including text, articles, graphics, logos, designs, page layouts, software, and original materials, is owned by or licensed to CareNear.ca or CareHub Network and is protected by applicable intellectual-property laws.

You may access and use the Site for personal, non-commercial purposes.

You may not reproduce, republish, distribute, modify, sell, license, or create derivative works from our content without prior written permission, except where permitted by law.

Third-party trademarks, names, logos, and other materials remain the property of their respective owners.

User-Submitted Information

When you submit information through CareNear.ca, including through inquiry or contact forms, you confirm that the information is accurate to the best of your knowledge and that you have the right to provide it.

Please avoid submitting unnecessary sensitive medical, financial, or other highly confidential information through the Site.

The collection and handling of personal information submitted through CareNear.ca is described in our Privacy Policy.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, CareNear.ca and CareHub Network provide the Site and its content on an "as is" and "as available" basis.

We do not warrant that the Site will always be available, error-free, secure, or free from harmful components, or that information will always be complete, accurate, current, or suitable for your particular requirements.

You use the Site at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by applicable law, CareNear.ca and CareHub Network, including their respective owners, operators, contractors, and service providers, will not be liable for losses or damages arising from or related to:

Your use of or inability to use the Site.
Information, research findings, comparisons, or content provided through the Site or our services.
Errors, omissions, inaccuracies, or outdated information.
Your reliance on information about a retirement home or service provider.
Your interactions with, or decisions concerning, retirement homes or other third parties.
Services, care, accommodation, pricing, availability, or admission decisions provided or made by third parties.
Third-party websites, services, or conduct.
Interruption, unavailability, or technical issues affecting the Site.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Retirement Living Decisions

Choosing a retirement home is an important personal and family decision. CareNear.ca is intended to make research easier, but you remain responsible for evaluating and selecting a retirement home or service provider.

We encourage you to contact homes directly, visit facilities where possible, ask questions about services and costs, review agreements carefully, and verify licensing, admission requirements, and other important information before making a decision.

Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to CareNear.ca, CareHub Network, our services, business practices, or applicable requirements.

When changes are made, we will update the Effective Date at the top of this page. Your continued use of CareNear.ca after updated Terms are posted indicates your acceptance of the revised Terms, to the extent permitted by applicable law.

Governing Law

These Terms of Use are governed by the laws of the Province of Ontario and the applicable laws of Canada.

Subject to any applicable mandatory legal requirements, disputes arising from or relating to these Terms or your use of CareNear.ca will be subject to the jurisdiction of the courts located in Ontario, Canada.

Contact Us

If you have questions about these Terms of Use, please contact us:

CareNear.ca
Operated by CareHub Network
Email: hello@carehubnetwork.com
Address: 621 Vine Street, St. Catharines, Ontario, Canada