Effective Date: October 28, 2025
At CareNear.ca, your privacy and trust are our top priorities. This Privacy Policy explains how we collect, use, store, and protect information from users, including individuals searching for retirement homes, retirement homes creating listings, and visitors engaging with our services. By using CareNear.ca, you agree to the terms outlined below.
1. Information We Collect
We may collect information in several ways, including when you:
- Browse our website
- Submit forms for inquiries, leads, or premium listing requests
- Subscribe to newsletters
- Make a purchase for premium services or listings
Types of information collected include:
a. Personal Information
- Name, email address, phone number
- Mailing or billing address
- Payment information (processed securely; full credit card numbers are never stored on our servers)
b. Non-Personal Information
- IP address, browser type, and device information
- Pages visited, links clicked, and other interactions on our site
c. Content You Provide
- Messages submitted via contact or lead forms
- Notes or preferences added to your account or listings
2. How We Use Your Information
We use collected information for purposes including:
a. Lead and Inquiry Management
- Forwarding your inquiries and form submissions to the relevant retirement home
- Responding to your requests for information, tours, or visits
b. Premium Listings and Purchases
- Processing payments for premium listings or services
- Maintaining transaction records for legal and financial purposes
- Providing customer support regarding purchased services
c. Communication and Marketing
- Sending newsletters, updates, and promotional content if you have opted in
- Providing information about new listings, guides, and site features
d. Site Operations and Improvement
- Analyzing site traffic, trends, and user behavior
- Enhancing site functionality, user experience, and security
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share information:
- With retirement homes, when you submit a lead or premium listing request
- With service providers who help us operate CareNear.ca, process payments, or improve our services
- When required by law, regulation, or to protect the safety, rights, or property of our users
All third parties are required to protect your data in accordance with this Privacy Policy.
4. Security
We take appropriate technical, administrative, and physical measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to secure your data, no system can guarantee 100% security, and you acknowledge the inherent risks in online data transmission.
5. Cookies and Analytics
CareNear.ca uses cookies and similar technologies to:
- Improve user experience
- Analyze traffic and usage patterns
- Remember user preferences
You can manage cookie settings in your browser; however, some features may not function properly if cookies are disabled.
6. Your Choices and Rights
- Access and Correction: You may request access to or correction of your personal information at any time.
- Opt-Out: You can unsubscribe from newsletters or marketing emails at any time using the link provided in each message.
- Form Submissions: You may decline to provide personal information when submitting forms; however, some services may not be available without it.
7. Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Third-Party Links
CareNear.ca may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any information.
9. Children’s Privacy
CareNear.ca is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to have it removed.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the effective date updated. Continued use of CareNear.ca after updates constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding your personal information, please contact:
CareNear.ca
Email: t.r.hogarth@gmail.com
Address: 621 Vine Street, St Catherines, Ontario.